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How nada 777 Protects Your Personal Data

Your privacy matters to how we run every part of nada 777 — from the moment you open your account to every deposit you make via DANA, OVO…

Data collected only for account & payment purposesNo sale of personal data to third partiesDANA, OVO, GoPay & QRIS transaction data encryptedYou may request data access or deletion at any timeApplies to all Indonesia accounts
nada 777 How nada 777 Protects Your Personal Data
PRIVACY CONTACT CHANNELS

How to Reach Our Privacy Team

If you have a question about how your data is handled, want to update the information on your account, or need to submit a formal data-access or deletion request, our support team is available around the clock. You can reach us through live chat on the nada 777 site, by email at [email protected], or via WhatsApp during Jakarta business hours (09:00–21:00 WIB). We aim to acknowledge every privacy request within 24 hours and resolve it within 7 working days.

Team online

Live Chat

Available 24 hours a day, 7 days a week directly on the nada 777 site. Start a chat session at any time to ask about your data, request a change, or flag a concern about account security.

Email — [email protected]

Send a written privacy request or data-deletion query to our dedicated privacy address. We acknowledge all email requests within 24 hours and complete standard requests within 7 working days.

WhatsApp Support

Reach our team via WhatsApp between 09:00 and 21:00 WIB for privacy queries tied to your DANA, OVO, GoPay, or QRIS payment records. Ideal for quick account-data questions from Jakarta or Surabaya.

DATA HANDLING PRACTICES

Six Ways We Secure Your Account Data

Protecting the information you share with us is an ongoing operational commitment, not a one-time setup.

End-to-End Encryption

All data exchanged between your device and our servers — including DANA and OVO payment tokens — is encrypted using TLS 1.3. This applies to account login, deposit flows, and withdrawal requests without exception.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can review and manage cookie preferences in your browser settings at any time; essential cookies cannot be disabled without affecting account access.

Withdrawal Verification

Before any withdrawal is processed — whether to a GoPay wallet or a QRIS-linked account — we verify the destination matches the payment method registered on your account. This step prevents unauthorised fund transfers.

Data Retention Policy

Active account data is retained while your account is open. After account closure, transactional records are held for a period required by applicable financial obligations, then securely deleted. We do not keep data longer than necessary.

Third-Party Data Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS) and identity-verification partners strictly needed to run your account. We do not sell your personal information to advertisers or data brokers under any circumstances.

Your Right to Access and Delete

You may request a full copy of the personal data we hold on you, or ask us to delete your account data, at any time via the channels listed on this page. Access and deletion rights depend on local law and apply where local law permits.

Your Privacy Questions About nada 777

The questions below cover what we hear most from account holders — covering data access, payment record handling, cookies, account security, and how to contact us when something needs to change. If your question is not listed here, our live chat team is available around the clock.

We collect your name, email address, phone number, and the payment identifiers linked to your chosen method — DANA, OVO, GoPay, or QRIS. We also record device and session data to protect your account from unauthorised access attempts.

We share data only with the payment processors required to complete your transactions — DANA, OVO, GoPay, QRIS — and with identity-verification partners. We do not sell your data to advertisers, data brokers, or any unrelated third parties.

Send a data-access request to [email protected] or start a live chat session on the site. We acknowledge requests within 24 hours and aim to deliver your data summary within 7 working days. This right depends on local law.

Yes. You may request deletion via live chat, email, or WhatsApp. We will remove your personal data after account closure, except for transactional records we are required to retain under applicable financial obligations. Deletion rights apply where local law permits.

Payment identifiers from DANA and OVO are encrypted using TLS 1.3 during transmission and stored encrypted at rest. We only retain the minimum reference data needed to match your transactions; full wallet credentials are never stored on our servers.

We use essential session cookies to keep your account logged in, and optional analytics cookies to improve the site. You can disable analytics cookies in your browser settings at any time; however, essential cookies are required for account login and payment flows to work.

Once your account is closed, we retain transactional records for the period required by applicable financial and regulatory obligations. After that period, records are securely deleted. Non-transactional profile data is removed promptly after closure is confirmed.